Zenov Yap — Learning & Workforce Development Leader
Transforming workforce capability development through data, automation and AI-enabled learning systems.
Key Achievements
Led automation of financial sector course accreditation workflows using RPA and Generative AI
Delivered workforce capability programmes supporting 15,000 premises across 10 industry sectors
Developed 100+ accredited professional training programmes at SUTD Academy
Selected Projects
IBFSG – Institute of Banking Singapore
Automation-enabled accreditation review system combining RPA and AI-assisted document analysis.
National Environment Agency
Workforce capability programme supporting Environmental Sanitation Regime implementation.
SUTD Academy
Development of executive education and micro-credential programmes aligned with industry needs.
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